Executive Concierge
The Heart Behind the White-Glove Experience
Join the Double Inked Family
We're building more than a notary company, we're building a team of people who genuinely care about helping others.
As a Executive Concierge every phone call answered, every appointment coordinated, and every client you help is an opportunity to make someone's day a little less stressful. Whether you're helping a family finalize important documents or supporting a small business owner chasing their dream, your work truly matters.
We celebrate wins together, support one another through challenges, and genuinely enjoy building something meaningful as a team. We work hard, laugh often, continue learning, and never lose sight of why we do what we do, helping people during some of life's most important moments.
If that sounds like the kind of place you'd love coming to every day, we'd love to meet you.
Position Overview
The Executive Concierge serves as the CEO's right hand while ensuring the day-to-day operations of the business run seamlessly. This role combines executive support, client experience, organization, and business operations into one dynamic position.
You'll help create a business where every client feels valued, every appointment is coordinated flawlessly, and every detail receives the attention it deserves.
What You'll Do
Executive Support
Manage executive calendars and appointments
Coordinate meetings and travel arrangements
Organize daily priorities and projects
Prepare reports and business documents
Assist with special projects and company initiatives
Client Experience
Answer incoming phone calls and emails
Coordinate appointments with clients and notaries
Deliver our signature white-glove customer experience
Follow up with clients after appointments
Request and manage Google Reviews
Resolve client concerns professionally
Business Operations
Maintain business licenses and insurance records
Coordinate vendor relationships
Order office supplies and equipment
Organize digital files and company documents
Track recurring administrative tasks
Assist with bookkeeping preparation and record organization
Team Support
Coordinate onboarding for new team members
Maintain HR documents
Schedule internal meetings
Assist with contractor communications
Keep company information organized and current
What We Need
Someone who naturally notices the little things before anyone else does.
You enjoy creating order from chaos, love helping people, and take pride in making sure every detail is handled with excellence.
You're:
Exceptionally organized
Proactive rather than reactive
Professional in every interaction
Friendly and approachable
Highly dependable
Detail-oriented
Calm under pressure
Resourceful and solutions-focused
Comfortable learning new technology
Passionate about creating exceptional customer experiences
High School Diploma
Preferred Qualifications
We're more interested in your attitude than your résumé, but these qualifications are a plus:
Experience in administrative support, executive assistance, hospitality, customer service, or office management
Excellent written and verbal communication skills
Strong organizational and time-management abilities
Comfortable using Google Workspace, Microsoft Office, CRM systems, and scheduling software
Experience managing multiple priorities simultaneously
Bilingual (English/Spanish) is a plus but not required
Why You'll Love Working Here
At Double Inked, you'll become part of a company that's building something bigger than a business, because we are a small company we get the luxury to become family.
You'll enjoy:
Flexible work environment
Growth opportunities
Ongoing professional development
Meaningful work that impacts families and businesses
Supportive leadership
A collaborative team culture
The opportunity to grow with a rapidly expanding company
Our Core Values
Excellence Without Exception
We hold ourselves to the highest professional standards.
Relationships First
People always come before transactions.
White-Glove Service
Every client deserves an exceptional experience.
Continuous Growth
We never stop learning, improving, and innovating.
Integrity Always
We do what's right, even when no one is watching.
Career Growth
At Double Inked, we believe in promoting from within.
Who knows, your career path may include:
Executive Concierge
⬇
Senior Executive Concierge
⬇
Business Operations Manager
⬇
Director of Business Operations
⬇
Chief Operating Officer (COO)
Come grow with us.
Apply today and let's build a extraordinary company together, because we can't do it alone.
